Introduction
This Privacy Policy ensures you are aware of how Astro Australis securely treats your personal or protected information obtained from browsing our website. Personal information is considered any information you provide to us either expressly or indirectly from browsing our website. Our policy defines the processes and practices we have implemented to ensure your personal information is not mistreated in anyway. The collection of sensitive personal information is restricted by the provisions of the Privacy Act. Such information would only be collected if it applies to the goods or services that we sell.

The policies implemented apply to the following topics:

• Internet Address (IP address)

• Cookies

• Personal Data

• Consent Regarding Sensitive Client Information

• Network Usage

• Credit Card Payments

• How long we retain your data

• Account Termination

• Your Rights
   

Astro Australis may temporarily store your internet address (IP) and the pages you access and a timestamp of when you accessed them to monitor user traffic through its website. We intend to use this data collected to generate statistics that aid us to deliver better web content services to our users.
Astro Australis promise not to distribute collected user information to any third party unless required by applicable government legislation.
When finished with collected data, Astro Australis promises to destroy your IP address and web page access information immediately.
 

Cookies
When you arrive at our website, Astro Australis may issue you a per-session cookie. If your browser receives an alternate type of cookie, please report the incident to us and we will investigate the matter.
Astro Australis will issue your web browser a per-session cookie for the purposes of tracking user sessions when you login to our online booking system. Per-session cookies embed a small amount of data (usually a session identifier) during a browsing session and expire when you exit the browser.
Astro Australis cookies are strictly intended to store information pertaining to a users session. Although unlikely, Astro Australis will condemn any party that intercepts or distributes malicious content via its cookies. If you experience unusual activity whilst browsing our website, please report the incident to us and we will investigate the matter.

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Personal Data
When you submit personal information to Astro Australis by filling out any online booking forms or email us, the requests are directly sent to our personnel.
All personal information received is retained for Astro Australis to fulfil the request being made. Unless required by applicable government legislation, we require your express permission to disclose your information to a third party.
Personal information may be securely retained for reference purposes and deleted thereafter.
In some parts of the website, Astro Australis will ask you for personal information, including your email address. Your email address will only be used for the purposes stated and will not be disclosed beyond Astro Australis without your express permission.
Astro Australis may contact you via your email nominated email address for administration and sales purposes only.
Astro Australis does not sell your Personal Information to third parties, nor do we disclose Personal Information to third parties for direct marketing purposes.

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Consent Regarding Sensitive Client Information
In delivering our services, we practice strict professional ethics and confidentiality. We are committed to protecting your privacy and the confidentiality of your personal information.
By choosing to book and engage with our services, including but not limited to our coaching or astrology consultation service(s), you acknowledge and consent to the collection, use, and storage of your personal information, such as your  
Birth date, birth time, birth place, and current location. Including potentially sensitive information that you share about yourself or life circumstances. We will handle such information with complete care and confidentiality.

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 Networks Usages
Network data traffic to and from our web servers will be monitored at all times. If excess data traffic is detected, Astro Australis reserves the right to cancel any or all user requests. Astro Australis may log its data traffic and source IP addresses of any internet request. Such information would be protected and only disclosed to authorities or law enforcement bodies with a successful warrant application.

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Credit Card Payments
When you submit your order, you will be redirected to our Stripe Credit Card payment gateway. Stripe will establish a secure link with your browser using Secure Socket Layer (SSL) protocol which protects your confidential information as it travels to Stripe over the internet. At no stage in the ordering process do we give Stripe any information about you or your account stored in our online ordering system. The only exchange of information from us to Stripe is your order total and your session id. The only exchange of information between you and Stripe should be your chosen method of payment and your credit card details. When the payment has been successfully received, Stripe will send us a receipt number.

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How long we retain your comment
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.

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Account Termination
For users that register on our website, we also store the personal information they provide in their user profile.
When your user account is terminated, we will retain your user details within the online system for a period of no longer than 6 months. The information is retained for the purposes of following up prior orders and resolving any discrepancies. Order details are retained for a period of up to 7 years or as required by applicable government legislation.

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Your Rights
You have certain rights regarding your personal information, which includes the right to access, correct, update, or delete your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you wish to exercise any of these rights or have any questions or concerns about your personal information, please contact us.  

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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: info@astroaustralis.com.

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Last updated 08. January 2026